Updated: May 15, 2023
Information We Collect
We collect personal and financial information that you provide to us when you use our product, including:
- Contact Information: We collect your name, email address, phone number, and other contact information you provide to us when you register for an account, contact us for support, or communicate with us in any other way.
- Transaction Information: We collect information about your transactions on our app, including the amount and date of each transaction and the type of transaction (e.g., airtime purchase, data bundle purchase, bill payment).
- Device Information: We collect information about the device you use to access our product, including your device type, operating system, and browser type.
- Usage Information: We collect information about how you use SendBit, including the pages you view and the features you use.
How We Use Your Information
We use the information we collect to:
- Process your transactions and provide the services you request.
- Communicate with you about your account, including updates and changes to our services.
- Personalize your experience on SendBit.
- Analyze and improve our services and develop new products and features.
- Enforce our terms of service and other policies.
- Prevent fraud and other unauthorized activities.
- Comply with applicable laws and regulations.
We may also use your personal and financial information for other purposes that are disclosed to you and to which you consent.
We take the privacy and security of financial information seriously. We only collect and store the financial information necessary to complete your transactions and provide our services. We limit access to your financial information to only our employees who need it to perform their duties which is under the control of SendBit Management.
We retain your personal and financial information only as long as necessary to provide our services and comply with applicable laws and regulations. When we no longer need your information, we securely delete it from our systems.
We comply with all applicable laws and regulations related to financial data privacy and security. We may be required to disclose your personal and financial information to comply with legal requirements or lawful requests by public authorities.
We may share your personal and financial information with third-party financial institutions, such as banks or payment processors, in order to facilitate transactions. We require these third-party financial institutions to implement appropriate security measures to protect your personal and financial information.
We take appropriate technical and organizational measures to protect your personal and financial information against unauthorized access, theft, or loss. We use industry-standard encryption and access controls to secure your data. However, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your information.
User Rights and Choices
You have the right to access, rectify (when necessary), or delete your personal and financial information. You can review and update your personal and financial information at any time by logging into your account. You can also contact us to request access, rectification, or deletion of your personal and financial information. We will respond to such requests within a reasonable timeframe and in accordance with applicable laws and regulations.
We may send you marketing communications, such as newsletters or promotional offers, via email or other channels. You can opt-out of receiving such communications at any time by following the instructions in the communication or contacting us directly.
We may use third-party services, such as PayPal or other payment processors, to process payments and other transactions on our app. These third-party services may have their own privacy policies, which we encourage you to review.
Links to Other Websites or Services
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.